How we handle your details
Privacy Policy
Last updated: October 2026
Who we are
VICKEL STUDIOS is a graphic design studio at No.9 Faulks road, Aba, Abia State, Nigeria. You can reach us at vickelstudios@gmail.com or on WhatsApp. This page explains what we do with the details you give us on this website.
What we collect
When you send a contact message or a project brief, we save the details you type: your name, email, phone or WhatsApp number (if you give one), the service you want, your message, and any reference pictures you upload. When you leave a review, we save your name, your words, your star rating and your photo if you add one.
How we use it
We use your details only to reply to you, to quote and carry out your project, and to show reviews you chose to send. We do not sell your details and we do not send marketing messages you did not ask for.
Reviews
A review you send is checked by us first. If we publish it, your name, your words, your rating and your photo (if added) will be visible to everyone on our website. Ask us at any time and we will remove it.
Visitor statistics
We count visits to understand which pages are useful. This uses a random number stored in your browser. It does not include your name, and we do not store your IP address in our statistics. To protect the forms from spam, we briefly keep a scrambled (hashed) version of your connection address for up to one hour.
WhatsApp and other services
When you tap a WhatsApp button, your chat happens inside WhatsApp and is covered by WhatsApp's own privacy policy. Our website is hosted on Vercel, and form details are saved with a database provider that stores data securely for us.
How long we keep it
Messages and briefs stay in our inbox until we delete them, and we keep only the most recent ones. Uploaded reference pictures are deleted automatically after 90 days. Project files and invoices may be kept longer for our records.
Your choices
You can ask to see, correct or delete the details we hold about you by emailing vickelstudios@gmail.com or messaging us on WhatsApp.
Changes
If we change this page, the date at the top will change.
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